Privacy request
Request account deletion
Any ILAN Transport app user may use this page to request account deletion. This public form remains available if you cannot sign in or no longer have the app.
What happens next
- We acknowledge the request without confirming whether an account exists.
- ILAN verifies your identity and authority through account and company contact records. We will never ask for your password, two-factor code, or driver login code.
- After verification, we revoke sessions and delete the app account, or deactivate access if that is what you request.
- We normally aim to complete a verified request within 30 calendar days. Account-linked data is deleted or de-identified unless a legal, contractual, accounting, security, safety, fraud-prevention, or dispute retention duty applies.
If the deletion option is available in your signed-in app, Profile → Request account deletion is the fastest verified path. You may also email [email protected].